Shipping policy

Shipping Policy

Effective Date: [Add Date]
Website: www.veroxtech.store
Business Name: Verox
Location: United States
Contact: verox.smartgadgets@gmail.com

1. Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

After your order is processed, you will receive a confirmation email with tracking details.

Orders are not processed on weekends or major US holidays.

2. Shipping Time

Estimated delivery time:

  • United States: 5–12 business days

Shipping times are estimates, not guarantees. Delays may occur due to:

  • High order volume

  • Carrier delays

  • Weather conditions

  • Customs processing (if applicable)

3. Shipping Fees

Shipping costs are calculated at checkout.

We may offer free shipping promotions from time to time.

4. Tracking Information

Once your order ships, you will receive a tracking number via email.

Please allow 2–5 business days for tracking information to update.

5. Incorrect Address

Customers are responsible for entering the correct shipping address.

If an incorrect address is provided and the order has already been processed or shipped, we are not responsible for lost packages.

If you notice a mistake, contact us immediately at:
verox.smartgadgets@gmail.com

6. Lost or Delayed Packages

If your package is significantly delayed:

  1. Check the tracking number

  2. Contact the shipping carrier

  3. If unresolved, email us for assistance

We are not responsible for delays caused by shipping carriers, but we will assist you in resolving the issue.

7. Delivered but Not Received

If tracking shows “Delivered” but you did not receive the package:

  • Check with neighbors

  • Check your mailbox or front desk

  • Contact the carrier

We are not responsible for stolen packages after confirmed delivery.

8. International Shipping

Currently, we primarily ship within the United States.
International shipping availability may vary.

Customers are responsible for any customs duties or import taxes if applicable.

9. Order Cancellations

Orders can be canceled within 12 hours of purchase.
After that, processing may already have begun and cancellation may not be possible.

10. Contact Us

Verox
Website: www.veroxtech.store
Email: verox.smartgadgets@gmail.com
Location: United States